Call Us Toll Free: 614-888-4491

Frequently Asked Questions

What Is a Brownie vs. Blondie?

How Can I Get Sugardaddy's Brownies & Sweets?

What do I need to know about shipping my order?

How are my shipping costs calculated?

Does Sugardaddy's Sumptuous Sweeties® ship internationally?

How can I track my order?

Is there Delivery Confirmation?

How is sales tax calculated for my order?

 

Cancellations
Because all of our products are made-to-order, i.e., custom-made, funds are charged to your credit card when you place your order(s) online, on the phone, or in person.  Placing an order online, on the phone, or in person, creates a reserved capacity, i.e., blocks other orders, from our hand-made production process. Therefore, please note that all orders must be canceled 7 days prior to the date of production for a full refund.  Orders canceled less than 7 days prior to scheduled delivery will not be refunded.

Changes
Regarding changes, i.e., shipping location, flavor changes, bag or ribbon changes, please keep in mind that there is a very tight window of time between your order submission and pickup by our delivery carrier. Therefore, the following guidelines apply:
Once your order has been picked up by our delivery carrier, we regret that we cannot change the details of the order.
Should you find that you need to make changes to the shipping destination following the placement of your order, please call 888.449.2681, and a TLC Specialist will assist you.
If the package has not been delivered and the delivery service can make the change, there will be a $20 delivery change fee as required by our delivery service provider.
If your order has already been delivered, there is no way we can redirect the order.  A new order will need to be placed. Full charges will apply.
[/toggle_content]

What is Sugardaddy's pricing policy?

What forms of payment does Sugardaddy's Sumptuous Sweeties® accept?

When will my credit card be charged?

Corporate
Services
Available

For more complex orders and corporate monogramming, we would be happy to assist you with our complimentary Corporate Services. Just call us, toll free, to get started: 614-888-4491
Save & Share Cart
Your Shopping Cart will be saved and you'll be given a link. You, or anyone with the link, can use it to retrieve your Cart at any time.
Back Save & Share Cart
Your Shopping Cart will be saved with Product pictures and information, and Cart Totals. Then send it to yourself, or a friend, with a link to retrieve it at any time.
Your cart email sent successfully :)